Engagement Compass
Nature operates using simple rules to leverage growth, development and sustainability. Taking our cues from nature, DCG Design utilizes 3 simples rules that help us provide the best experiences for our clients.
DCG Design's Engagement Compass
Rule 1: Humanity Before Hustle
We believe in prioritizing relationship first—always.
In the learning experiences we craft for our clients we first prioritize your team deepening their connection with each other. Relationships are the driving force behind a strong and healthy culture and our training approach prioritizes your teams humanity before their title or day-to-day job responsibilities, knowing that strong relationships lead to stronger work.
Tangible Application:
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We build in intentional time for team connection
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We facilitate in a way that centers empathy and lived experience—human stories over slides.
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We include a qualitative section in surveys for emotional or interpersonal impact, not just knowledge retention.
Rule 2: Trust The Legacy of Experience
Experience is the greatest teacher, which is why it’s at the heart of our approach.
We value not only the expertise and experience we bring to the table but also the unique insights your organization has gained along the way. When you work with us, you can trust that we’ll draw on our knowledge to navigate any challenges that arise, always keeping your best interests in mind. Our goal isn’t just to follow a plan—we’re here to ensure that your experience is smooth, meaningful, and impactful, using both our expertise and your organization’s valuable perspective to create the best possible experience for your team.
Tangible Application:
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We leave room in the agenda for real-time pivots; don’t over-script.
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We normalize the idea that expertise is shared, not one-directional.
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We debrief internally and with clients to reflect on how your expertise showed up and where more co-creation could have been helpful.
Rule 3: Honor Diversity
In nature diversity strengthens ecosystems, in organizations diversity strengthens impact.
At DCG Design, diversity drives us, diversity helps us, diversity inspires us, and most importantly diversity grounds us. When you work with us, you’ll find that we not only celebrate the differences within your organization but also draw on the unique strengths of our own team. We approach every challenge with an open mind, knowing that by honoring diversity, we can create more creative, effective, and meaningful solutions together.
Tangible Application:
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In trainings we include modalities that cater to different learning styles (audio, visual, kinesthetic).
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We elevate voices that might otherwise go unheard.
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We segment feedback by role, identity (if comfortable), or team to see trends.